Pet Underwriter

Pricing & Underwriting
Permanent

Role overview

About Us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That’s why our Pricers and Underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price.

Join us as a Pet Underwriter in our Pet Pricing & Underwriting Team. Direct line & Churchill have a legacy of being a strong brand in the Pet market – we’re looking for an enthusiastic and self-Pricing lead to join our exciting team as we look to grow our brands and offerings.

What you’ll be doing

Working in an agile way means you’ll take charge early on, soak up new experiences and most importantly you’ll positively influence and shape what we do – making an impact on our customers lives. We’ll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise.

Reporting into the Pricing & Underwriting Portfolio & Optimisation lead, key responsibilities will include:

  • Initially supporting on the migration of our existing products onto a new platform & a successful delivery of our new & updated product suite, data requirements & schema definitions working in a highly focused, cross-group environment.

  • Working in a fast paced environment, you’ll oversee a successful migration & develop out future products in a new & exciting part of the group.

  • Work closely with the Head of Pricing & Underwriting & Pet pricing lead, and trading team to deliver underwriting strategy

  • Portfolio management of the Pet Products

  • Assessing Underwriting criteria, wordings & emerging risks

  • Enacting and enhancing our underwriting controls

  • Liaising with our trading teams to deliver great customer and commercial outcomes

  • Working closely with our claims & operation teams to manage indemnity control

  • Working closely with the pricing & underwriting team to deliver great pricing & underwriting outcomes

  • Dealing with underwriting referrals

What you’ll need

  • Experience of managing portfolios in a personal lines insurance product

  • Experience of working in Pet or Medical products preferable

  • Proven track record of technical underwriting expertise

  • Understanding of relevant insurance regulations & legislation

  • An ability to manage multiple partner schemes/products across various sales channels

  • Great interpersonal skills & stakeholder management, dealing with stakeholders of all levels, internally and externally

  • Understanding of indemnity control

  • Ability to innovate & work in a fast paced environment, working with a breadth of initiatives

  • Experience working to budgets & developing business cases for capability enhancement

Ways of working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 50% of your week, and we'll consider the flexible working options that work best for you.

What we’ll give you (Band 4)

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

  • 9% employer contributed pension

  • 50% off home, motor and pet insurance plus Green Flag breakdown cover

  • Additional optional Health and Dental insurance

  • Up to 10% bonus

  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

  • 25 days annual leave, increasing each year up to a maximum of 28

  • Buy as you earn share scheme

  • Employee discounts and cashback

  • Plus many more!

Being Yourself

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com

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Apply now

Locations

London, Leeds, Bristol, Manchester

Life in Pricing and Underwriting

Our teams work together to build and refine predictive models, implement cutting-edge rating solutions, and enhance fraud detection. Whether developing advanced algorithms or ensuring regulatory compliance, we work collaboratively to tackle complex challenges. Each decision we make directly impacts our customers, so we take great care to ensure they receive fair and accurate pricing for their level of risk.

Benefits

Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live – and supporting you with the things that matter both in and outside work.

01

The Basics

Holidays

22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days

Pension

Company contributions of 9% of your salary towards your pension

Income protection

Income protection on 50% of your salary for 5 years

Life assurance

Life assurance cover at four times your salary

02

Discounts

Breakdown cover

Free Green Flag breakdown cover

Insurance

50% off Direct Line Group products in Motor, Home and Pet insurance when you’re named on the policy

Shopping

Discounts and cashback savings across hundreds of other well-known brands

03

Flexibility

Flexible benefits scheme

Adjust your income protection, life assurance, and benefits package through our flexible benefits scheme

Salary sacrifice

Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover

Parental leave

Enhanced maternity, paternity, shared parental, and emergency dependant leave

04

Wellbeing

Employee Assistance Programme

Employee Assistance Programme (EAP), offering information on financial and mental wellbeing as well as emergency support and advice

Mental health first aid

Trained mental health first aiders (MHFA) for support whenever you need it

Volunteering opportunities

Volunteering opportunities through our partnership with Neighbourly

Donation matching

Up to £50 a month to match any contributions you make to your local community

OUR PEOPLE

What our people are saying in Pricing and Underwriting

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Whether it’s building positive relationships, problem solving and providing guidance, I feel incredibly fortunate to be working with such a fantastic team of people.

Being recognised for my contributions and passion goes a long way. I take great satisfaction in helping people grow and develop knowing that I’ve been a part of that growth.

The way the business positions the importance of our customers really resonates with me. They’re the reason we come in to work.