Direct Line Van Product Manager

About us

Direct Line is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of Direct Line or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

We currently have an exciting new opportunity to join our Commercial Team as a Direct Line Van Product Manager. This is a permanent and full-time position, that can be based from our London, Leeds or Bristol office (hybrid working).

What you'll be doing

Commercial Direct are on a mission to create and capture the direct commercial market by putting customers at the heart of everything we do.

As a valued member of the team, you will be responsible for helping to deliver business objectives through product management, analysis of customer and market insight, and identifying opportunities to improve trading performance.

• You will work alongside the Head of Products to align overall insurance vision and strategy with specific product missions and manage delivery of outcomes for Commercial Direct insurance products.

• Leading project delivery, managing trades-offs between customer and commercial outcomes and strategies.

• You will work alongside stakeholders to identify areas for growth and build future product roadmaps aligned to the Commercial Direct growth plans.

• Leading Change team input into trading meetings with matrix managed stakeholders to articulate opportunities and potential risks.

• Actively seeking out and bringing the ‘voice of the customer’ into all activities.

• Identifying and driving development opportunities in line with consumer demand and overall Commercial Direct strategy.

• Developing test & learn initiatives to improve product performance.

• Ensuring the product adapts in line with shifts in consumer behaviour and market forces

• Working with key internal stakeholders to drive alignment with key internal interfacessitting outside of the team (Operations / Claims / CustomerCoE)

• Leading on engagement with external business partners creating strong relationships and effective dialogue to drive agreed outcomes.

• Building deep understanding of regulatory landscape and identifying implications on business models, products and processes.

What we're looking for

• Business and financial acumen gained from relevant experience in a similar role.

• A deep understanding of the insurance sector including the consumer, competitor and regulatory landscape.

• Ability to gather and synthesise information from a broad range of customer,market and competitor sources to build a rich, robust information base about thewider business context and use this insight to drive idea generation and execution.

• Skilled at developing key relationships with both internal and externalstakeholders to maximise support for the business.

• Experience of managing financial aspects such as budgeting, planning, commercial trading and producing business cases.

• Ability to manage complex trades-offs between customer and commercial outcomes and strategy

Hours: 35 hours

Contract: Permanent
Closing Date: Wednesday 14th January 2026

Benefits

• We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• Annual performance-based bonus

• 9% Private Pension

• 50% off home, motor and pet insurance plus free Green Flag breakdown cover

• Additional optional Health and Dental insurance

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

• Generous holiday allowance

• Buy as you earn share scheme

• Employee discounts and cashback

• Plus many more

Ways of Working: Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office.

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

#LI-PK1 #LI-Hybrid