Submit your CV and complete an online application form on our careers page, outlining your relevant experience and qualifications.
If your application is shortlisted, you might be invited to complete online assessments, which could include aptitude tests, critical reasoning tests, or game-based assessments.
Do well in your online assessment and the next stage is a telephone interview with a member of our Talent Acquisition team. For contact centre roles, this interview will be competency-based.
If you successfully pass the initial stages, you will be invited to an interview (which could be virtual or in-person) with a hiring manager and another member of the hiring team. For contact centre roles, this could include role-play scenarios, competency-based and role-specific questions.
Depending on the role, once a job offer is made, you may be subject to a background check, including reference checks and verification of your qualifications.
