Hints & Tips

Interview help

Beforehand

Think of your interview as more than just a chance to land a job – it’s an opportunity to show us who you are and what you’re all about.

Get to know us

Research our brands, explore our corporate and careers sites, check out our social media, and even scan the news. Understanding our history and values will help you stand out.

Understand the role

Read the job description carefully, so you’re clear on what we’re looking for and how your skills and experience align.

Refresh your memory

Go over your CV and make sure you can talk confidently about your career, experience, and achievements. Think of work examples that showcase our values, and try to vary them to avoid repeating the same story.

Structure your answers

Prepare your examples using the STAR method (Situation, Task, Action, Results) to keep them clear and focused. And be sure to highlight your individual contributions.

Here are some interview tips to help you shine

On the day

Be yourself

We value authenticity. Show us who you are and how your personal values align with ours.

Know the role – and us

Familiarise yourself with the job description and our company culture so you can link your experience to what we do and how we work.

Consider your surroundings

If your interview is virtual, choose a quiet space with good lighting and a stable internet connection.

Talk about strengths and growth

Be ready to highlight what you’re great at and where you’re looking to develop. We love seeing self-awareness and a growth mindset.

Competency-based interviews

What to expect

A competency-based interview focuses on the specific skills and behaviours that are important for the role. During the interview, you’ll have the opportunity to discuss experiences that showcase how your abilities align with our values.

Expect questions like:

“Tell me about a time when…”

or

“Describe a moment when…”

If you’ve not heard of the STAR method (Situation, Task, Action, Result), it’s a simple, and effective way to structure your answers. The aim is to see how you’ve handled situations in the past to showcase your behaviours and own personal values.

For virtual interviews

Be sure to:

01

Test your tech

Make sure you can access Microsoft Teams and check that your camera and microphone are working smoothly. A quick test run can help avoid any last-minute hiccups!

02

Dress comfortably

Wear what you’d choose for an in-person interview. Looking the part helps you feel confident and make a great first impression.

03

Be prepared

Keep your CV, notes, and any questions handy so you can refer to them easily during the interview. Being organised shows you’re serious about the opportunity.

Try to avoid:

01

Logging in at the last minute

Give yourself time to check everything is working and settle in before the interview starts.

02

Interrupting

Take your time to hear the full question before responding, to make sure you don’t miss any important details.

03

Multitasking

Avoid distractions like emails, phone notifications, or background noise.

04

Sitting too close to the camera

Position yourself at a comfortable distance so you appear natural on screen. Aim for a clear, well-framed view.

For in-person interviews

Preparation and professionalism can go a long way, so it’s important to get the basics right. Here’s some advice to help you feel comfortable, confident, and ready!

Be sure to:

01

Give Yourself Enough Time

Aim to get to our office about 20 minutes ahead of time. This gives you a moment to gather your thoughts and allows for any unexpected travel delays.

02

Relax, be yourself, and be confident

A warm smile, a friendly handshake, and a confident introduction can set the tone for a positive conversation.

03

Dress appropriately

Consider what’s suitable for the role and our company culture. When in doubt, it’s always better to be slightly overdressed than underdressed.

04

Be prepared

Bring copies of your CV and any notes you may have prepared. A little preparation shows you’re serious about the opportunity.

Try to avoid:

01

Speaking negatively about past employers

Stay positive and focus on what you learned from previous experiences rather than what went wrong.

02

Forgetting to listen

Active listening is just as important as answering questions. Take a moment to process what’s being asked, and if anything isn’t clear, don’t be afraid to ask for clarification.