Commercial Policy Wording Specialist

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

What we look for

We are looking for a Policy Wording Specialist to join our Commercial division on a 6-month Fixed Term contract or Secondment.

You will work with the Head of Commercial Direct Underwriting Development and manage the Commercial Direct suite of policy wordings (covering our SME product).  You will liaise with HO underwriting team to identify areas of improvement, to ensure that they are market leading. 

This is a hybrid opportunity with two London or Leeds office days a week.

What you'll be doing:

• Owning the document compliance process, liaising with various stakeholders within the wider business to obtain sign off and approval. 

• Work with the Underwriting and Product Management areas to continually assess and develop our wordings are market comparable as a minimum standard.

• Responsible for writing, updating and delivering wording changes, including working with stakeholders to achieve delivery

• Lead the annual wording reviews, including ownership of any actions required

• Assist Head of Commercial Direct Underwriting and Head of Commercial Direct Underwriting Development in ensuring product wordings are maintained and developed in line with strategic, regulatory and statutory developments.

• Responsible for maintaining a centralised log of all changes to wordings, to ensure we comply with all internal control processes

What you'll need:

• Expertise in drafting, updating, and reviewing insurance policy wordings to ensure market competitiveness and compliance

• Strong knowledge of regulatory, statutory, and internal control requirements

• Skilled in leading annual wording reviews and delivering changes in collaboration with stakeholders

• Experience maintaining centralised records of wording updates to support governance and audit

• Attention to detail and written communication skills

• Ability to align product wordings with strategic and regulatory developments

What we will give you

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension

• Annual company bonus of up to 10%

• 25 days holiday allowance (plus the option to buy or sell up to 5 days each year)

• 50% off home, motor and pet insurance, plus free travel insurance and Green Flag breakdown cover

• Additional optional Health and Dental insurance

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way

• Buy as you earn share scheme

• Employee discounts and cashback

Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

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