Change Delivery Specialist

Pricing & Underwriting
Permanent

Role overview

Pricing & Underwriting Change Delivery Specialist  (Band 3)

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. 

Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That’s why our pricing, underwriting and deployment specialists are the best of the best.

What you'll be doing: 

We have an exciting opportunity for someone to join our Motor team on a permanent basis, as a Change Delivery Specialist.   The role is to support the development of the pricing strategy for Personal Lines through implementation of changes to our rating software, in order to ensure commercial benefit and other business objectives.

You'll be part of a team providing an innovative and effective change delivery service for our Motor business. This will include:

  • Design, build, test and implementation of approved changes accurately and efficiently to Radar rating software

  • Engaging with key stakeholders within business and technology teams to ensure that requirements and timeframes are met, alongside all governance/regulatory outcomes.

  • Support to ensure best practice and up-to-date documentation of our rating algorithm and testing processes are maintained.

  • Suggesting recommendations to improve the efficiency of the change team and longer-term pricing delivery capability

  • Identifying any risks involved in running our business appropriately for the role.  Communicating to peers and team managers in a timely manner where you have discovered price, model or data issues, supporting efficient resolution.

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office 

What you'll need: 

We’re looking for someone who can bring their technical expertise and strategic mindset to help us achieve the best outcomes. You’ll be able to think tactically, strategically, and creatively to solve problems and drive improvements.  You will be an effective communicator and good teammate, but also able to use your initiative and progress work independently.  Key technical skills include:

  • Knowledge of the WTW Radar software and how to build, develop and test algorithms desirable, alongside general software development experience.

  • Knowledge and experience of programming languages and software such as SQL, Python, Excel VBA.

  • Knowledge of general insurance market and pricing also a bonus.

Benefits 

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 

  • 9% employer contributed pension

  • Annual company bonus of up to 10%

  • 50% off home, motor and pet insurance, plus free Green Flag breakdown cover

  • Generous holiday allowance

  • Flexible benefits package including optional health and dental insurance

  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way

  • Buy as you earn share scheme

  • Employee discounts and cashback

  • Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live. 

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. 

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.  

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Locations

London, Leeds

Life in Pricing and Underwriting

Our teams work together to build and refine predictive models, implement cutting-edge rating solutions, and enhance fraud detection. Whether developing advanced algorithms or ensuring regulatory compliance, we work collaboratively to tackle complex challenges. Each decision we make directly impacts our customers, so we take great care to ensure they receive fair and accurate pricing for their level of risk.

Benefits

Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live – and supporting you with the things that matter both in and outside work.

01

The Basics

Holidays

22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days

Pension

Company contributions of 9% of your salary towards your pension

Income protection

Income protection on 50% of your salary for 5 years

Life assurance

Life assurance cover at four times your salary

02

Discounts

Breakdown cover

Free Green Flag breakdown cover

Insurance

50% off Direct Line Group products in Motor, Home and Pet insurance when you’re named on the policy

Shopping

Discounts and cashback savings across hundreds of other well-known brands

03

Flexibility

Flexible benefits scheme

Adjust your income protection, life assurance, and benefits package through our flexible benefits scheme

Salary sacrifice

Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover

Parental leave

Enhanced maternity, paternity, shared parental, and emergency dependant leave

04

Wellbeing

Employee Assistance Programme

Employee Assistance Programme (EAP), offering information on financial and mental wellbeing as well as emergency support and advice

Mental health first aid

Trained mental health first aiders (MHFA) for support whenever you need it

Volunteering opportunities

Volunteering opportunities through our partnership with Neighbourly

Donation matching

Up to £50 a month to match any contributions you make to your local community

OUR PEOPLE

What our people are saying in Pricing and Underwriting

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Whether it’s building positive relationships, problem solving and providing guidance, I feel incredibly fortunate to be working with such a fantastic team of people.

Being recognised for my contributions and passion goes a long way. I take great satisfaction in helping people grow and develop knowing that I’ve been a part of that growth.

The way the business positions the importance of our customers really resonates with me. They’re the reason we come in to work.