Motor Damage Defendant Litigator (CILEX or Solicitor Qualified)

DLG Legal Services
Permanent

Role overview

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. It’s a fast-paced and collaborative working environment but our comprehensive training and tools will help ensure you’re ready for the challenge. You can find more details about DLG Legal Services on our website.

We currently have an exciting new opportunity to join our Defendant Litigation Team at DLG Legal Services as Motor Damage Defendant Litigator. This is a permanent and full-time position, that can be based from our Birmingham office (hybrid working).

The Role:

The Defendant Litigator role exists to deliver high-quality, cost-effective handling of litigated Defendant Motor Damage claims in line with legal, regulatory, and client requirements. The role provides technical expertise and ownership of complex litigation, ensuring cases are progressed proactively and resolved efficiently. By combining strong legal judgement with a customer-focused approach, the role supports positive customer outcomes and business performance. The role also contributes to team capability, consistency, and continuous improvement across the function.

What you'll be doing

Reporting to a Team Leader, you will be a part of a small and successful team, defending litigated motor damage claims from receipt of proceedings to settlement or final hearing.

  • High-quality litigated claims handled effectively and within agreed timescales.

  • Consistent compliance with legal, regulatory, and internal requirements.

  • Clear, defensible case strategies that balance customer outcomes and cost effectiveness.

  • Positive customer experience supported by timely, transparent communication.

  • Improved team capability and consistency through knowledge sharing and technical support.

  • Contribution to improved efficiency, quality, and business performance.

What you'll need

  • Qualified Solicitor (England & Wales) or CILEx with a current practising certificate and the right to conduct litigation.

  • Proven experience in civil litigation, ideally within motor damage or insurance-related matters.

  • Road Traffic Accident (RTA) experience is preferred but not essential.

  • Strong technical capability in drafting, negotiation, and case management.

  • Sound commercial judgement and understanding of cost-effective litigation strategy

Ways of Working: Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

· Employer contributed pension

· Annual company bonus

· Discounts on Insurance products

· Generous holiday allowance

· Flexible benefits package including optional health and dental insurance

· Buy as you earn share scheme

· Employee discounts and cashback

· Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.

Apply now

Locations

Birmingham, Bristol

Life at DLG Legal Services

We’re here for our customers when they need us most, providing expert legal support during life’s toughest moments. From personal injury claims to securing fair compensation, we handle every case with care, empathy, and efficiency – making a real difference when it matters.

Benefits

Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live – and supporting you with the things that matter both in and outside work.

01

The Basics

Holidays

22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days

Pension

Company contributions of 9% of your salary towards your pension

Income protection

Income protection on 50% of your salary for 5 years

Life assurance

Life assurance cover at four times your salary

02

Discounts

Breakdown cover

Free Green Flag breakdown cover

Insurance

50% off Direct Line Group products in Motor, Home and Pet insurance when you’re named on the policy

Shopping

Discounts and cashback savings across hundreds of other well-known brands

03

Flexibility

Flexible benefits scheme

Adjust your income protection, life assurance, and benefits package through our flexible benefits scheme

Salary sacrifice

Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover

Parental leave

Enhanced maternity, paternity, shared parental, and emergency dependant leave

04

Wellbeing

Employee Assistance Programme

Employee Assistance Programme (EAP), offering information on financial and mental wellbeing as well as emergency support and advice

Mental health first aid

Trained mental health first aiders (MHFA) for support whenever you need it

Volunteering opportunities

Volunteering opportunities through our partnership with Neighbourly

Donation matching

Up to £50 a month to match any contributions you make to your local community

OUR PEOPLE

What our people at DLG Legal Services are saying

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Everyone’s so committed and genuinely authentic and I’m immensely proud to be part of a Company that set standards and leads the way.

One surprising thing I’ve learned is how adaptable and resilient the organisation is. We always find innovative solutions that push us forward.