Women in Pricing & Underwriting Spotlight: Benafsha

    This month, our Women in Pricing & Underwriting spotlight shines on Benafsha Postwala, one of our...

Women in Pricing & Underwriting: Julie Ballard’s Journey from Maths to Data Science

Interview conducted by Alexandra Wiltshire, Pricing & Underwriting Talent Partner at Direct Line Throughout her career, Julie Ballard...

Behind the Scenes of a Technical Claims Handler at Direct Line.

At Direct Line, supporting our customers goes far beyond roadside assistance. From technical claims handlers to disaster recovery...

From Patrol to Area Manager: Neil’s Roadside Rescue Career Journey

  “When I saw the Area Manager job come up, I jumped at the chance…” At Green Flag,...

From Small Business to Big Impact: Chris’s Career in Pricing & Underwriting

Looking to build a career where your analytical skills make a real impact? For Chris, that opportunity came...

100 Patrols and Counting: Celebrating Green Flag’s Growth, Grit and People

On 11th August, Green Flag celebrated a major milestone: our 100th roadside patrol member. It’s more than a...

Success Starts with People”: A Conversation with Chris Payne, Head of Direct Line Auto Services

  “I’m only as good as the people in my team.” — Chris Payne, Head of DL Auto...

On the scene, when it matters most: Life as a Field Loss Adjuster

Think insurance is just desk jobs and paperwork? Think again. As a Field Loss Adjuster at Direct Line,...

Behind the Vans at Green Flag: Meet Rob & Noel

At Green Flag, it takes more than just mechanical know-how to keep drivers moving — it takes people...

Myth-busting: The Truth About Women in the Automotive Industry

According to our survey (DLG primary research, March 2025), 92% of parents would encourage their daughters to pursue...